IP Phone Service
Handily review or record your past calls from a Cisco IP phone
Authenticate
Authenticate with the help of the the XML interface to access the CallReplay phone functions.
Browse
Browse through recordings.
Play and Rewind
Play the recording(s) you want without the help of a computer.
Rewind recordings to replay specific parts you missed or need to play again.
E-mail
E-mail calls to a specified address for further evaluation and analysis.
Move a selected call to one of the folders created in the CallReplay Web Administration interface or in one of the predefined folders.
Monitor
Monitor a specific extension to never lose an important call ever again.
Whisper important information to you employee without the client hearing it.
Record on-demand
Record on-demand is a function that allows the recording of a specific call if you know the extension it goes through.
Note: Regardless of the time within a conversation you gave the Record command it will be recorded entirely.
Back To Features 
|
