The most important feature of 10.7 is the Sentiment Analisys and Reporting based on the Calls Transcription feature. The 2 technologies allow supervisors and management to quickly view and evaluate calls and agents without having to listen to hundreds of hours of recordings.
| ID | Description |
|---|---|
| #3661 | Jetty & Vaadin Update |
| #3687 | SPAN Recording improvements |
| #3673 | Improvement of Classifier speed |
| #3651 | About - Licenses list update |
| #3671 | Backup/Restore bug fixed |
| #3629 | Documentation refresh |
